Privacy Policy

This Privacy Policy describes how Green Lantern Pizza ("we," "us," "our," or "the Company") collects, uses, discloses, retains, and protects the personal information of individuals ("you," "your," or "user") who visit our website at greenlatern-meal.rest, place orders, subscribe to our communications, or otherwise interact with our food services. We are committed to protecting your privacy and handling your personal data in a transparent, lawful, and responsible manner in accordance with applicable United States federal and state privacy laws.

Please read this Privacy Policy carefully before using our website or submitting any personal information to us. By accessing or using our services, you acknowledge that you have read, understood, and agree to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please discontinue use of our website and services immediately.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

1. Who We Are and How to Contact Us

Green Lantern Pizza is a food service business operating within the United States. We operate the website located at greenlatern-meal.rest and provide online ordering, delivery, pickup, and related food services.

For all privacy-related inquiries, data subject requests, or complaints, please contact us directly at [email protected]. We strive to respond to all privacy inquiries within a reasonable timeframe, and no later than forty-five (45) days from the date of receipt, as required under applicable law.

2. Scope and Applicability

This Privacy Policy applies to all personal information collected through:

• Our website at greenlatern-meal.rest
• Online food ordering forms and checkout processes
• Email communications and newsletters
• Promotional offers, loyalty programs, and discount campaigns
• Customer service interactions, including telephone and email support
• Social media pages and platforms associated with Green Lantern Pizza
• Any other means by which you interact with us directly or digitally

This policy does not apply to third-party websites, services, or applications that may be accessible via links on our website. We are not responsible for the privacy practices of those third parties, and we encourage you to review their respective privacy policies independently.

3. Information We Collect

We collect various categories of personal information depending on how you interact with our website and services. The types of data we may collect include, but are not limited to, the following:

3.1 Personal Identification Information

When you create an account, place an order, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Delivery address and billing address
• Date of birth (where required for age verification purposes)
• Username and password (encrypted)

3.2 Order and Transaction Information

When you place an order through our website, we collect:

• Items ordered, quantities, and special instructions
• Order history and purchase preferences
• Payment information (processed securely through third-party payment processors — we do not store full credit or debit card numbers)
• Transaction amounts and dates
• Delivery method preferences (delivery or pickup)

3.3 Usage and Browsing Data

We automatically collect certain information when you visit our website, including:

• Internet Protocol (IP) address
• Browser type and version
• Operating system and device type
• Pages visited, time spent on pages, and navigation paths
• Referring website URLs
• Date and time of your visit
• Search queries made on our website
• Clicks, scrolling behavior, and interaction data

3.4 Device Information

We may collect technical information about the devices you use to access our services, including:

• Device identifiers and hardware model
• Mobile network information
• Screen resolution and display settings
• Time zone settings and language preferences

3.5 Location Data

With your permission or as required to fulfill delivery services, we may collect approximate or precise geolocation data, including your delivery address and geographic region. You may control location permissions through your device or browser settings. Please note that disabling location services may affect the functionality of delivery-related features.

3.6 Communications and Feedback

When you communicate with us or submit reviews, we may collect:

• Content of emails, messages, or chat interactions
• Customer service inquiries and responses
• Survey responses, reviews, and ratings
• Feedback and suggestions submitted voluntarily

3.7 Cookie and Tracking Data

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your online activity on our website. For detailed information about our use of cookies and how to manage your preferences, please refer to Section 9 of this policy and our dedicated Cookie Policy.

3.8 Information from Third Parties

We may also receive information about you from third-party sources, including:

• Social media platforms if you interact with our pages or use social login features
• Third-party delivery aggregator platforms
• Marketing partners and advertising networks
• Analytics service providers

4. How We Use Your Personal Information

We use the personal information we collect for the following purposes:

4.1 Service Provision and Order Fulfillment

• To process and fulfill your food orders, whether for delivery or pickup
• To communicate order confirmations, status updates, and delivery notifications
• To manage your customer account and preferences
• To process payments and issue refunds or credits where applicable
• To provide customer support and resolve disputes or complaints

4.2 Business Operations and Improvement

• To maintain and improve the functionality and performance of our website
• To analyze usage trends and understand customer preferences
• To develop new menu items, services, and features based on feedback and behavior data
• To conduct internal audits, quality assurance, and operational research

4.3 Marketing and Promotional Communications

• To send you promotional emails, newsletters, special offers, and loyalty rewards — only where you have opted in or where permitted by law
• To personalize marketing content and show you relevant advertisements
• To conduct marketing campaigns, contests, and surveys
• To measure the effectiveness of our marketing efforts and advertisements

You may opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly at [email protected]. Please note that even if you opt out of marketing communications, you will still receive transactional messages related to your orders.

4.4 Legal Compliance and Safety

• To comply with applicable federal and state laws, regulations, and legal obligations
• To respond to lawful requests from courts, law enforcement agencies, or regulatory authorities
• To enforce our Terms of Service and other agreements
• To detect, prevent, and investigate fraud, security breaches, and other prohibited activities
• To protect the rights, property, and safety of Green Lantern Pizza, its employees, customers, and the public

4.5 Analytics and Research

• To perform data analytics, market research, and business intelligence activities
• To generate aggregated, anonymized reports and statistics about the use of our services
• To test new technologies, website designs, and features

5. Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds, depending on the nature of the data and the applicable law:

• Contractual Necessity: Processing is necessary to fulfill your order or provide a service you have requested.
• Consent: Where you have given clear and informed consent, such as for marketing communications or non-essential cookies.
• Legal Obligation: Processing is required by applicable federal or state law, including tax, financial, or consumer protection regulations.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, website security, and service improvement, provided these interests are not overridden by your rights and freedoms.

6. Sharing Your Personal Information with Third Parties

We respect your privacy and do not sell your personal information to third parties for monetary consideration. However, we may share your information in the following circumstances:

6.1 Service Providers and Business Partners

We may share your information with trusted third-party service providers who assist us in operating our business. These include:

• Payment processors (e.g., Stripe, Square, or similar platforms) to securely handle financial transactions
• Delivery logistics partners who fulfill delivery orders on our behalf
• Email marketing platforms used to send newsletters and promotional campaigns
• Cloud hosting and IT infrastructure providers who store and process data on our behalf
• Analytics providers (e.g., Google Analytics) to help us understand website usage
• Customer support platforms used to manage support inquiries

All third-party service providers are contractually required to use your information only for the purposes specified by us, to maintain appropriate security standards, and to comply with applicable privacy laws.

6.2 Legal Requirements and Law Enforcement

We may disclose your personal information if we are required to do so by law or in good-faith belief that such action is necessary to:

• Comply with a legal obligation, court order, subpoena, or governmental request
• Cooperate with federal, state, or local law enforcement agencies
• Protect and defend the legal rights or property of Green Lantern Pizza
• Prevent or investigate possible wrongdoing or fraudulent activity
• Protect the personal safety of users, employees, or the public

6.3 Business Transfers

In the event that Green Lantern Pizza undergoes a merger, acquisition, sale of assets, reorganization, or other business transaction, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website prior to any such transfer, and the receiving entity will be bound by terms no less protective than this Privacy Policy.

6.4 With Your Consent

We may share your information with additional third parties when you have provided explicit consent to do so, such as participating in co-branded promotions or referral programs.

7. Data Security

Green Lantern Pizza takes the security of your personal information seriously. We implement a range of technical, organizational, and physical security measures designed to protect your data from unauthorized access, disclosure, alteration, or destruction.

7.1 Security Measures We Employ

• SSL/TLS Encryption: All data transmitted between your browser and our website is encrypted using industry-standard Secure Socket Layer (SSL) or Transport Layer Security (TLS) protocols.
• Payment Security: We do not store full credit card or debit card numbers. All payment transactions are processed through PCI DSS-compliant third-party payment processors.
• Access Controls: Access to personal data is restricted to authorized personnel who have a legitimate business need to access it, and all staff members are trained on data privacy and security practices.
• Password Hashing: User account passwords are stored in hashed and salted format to prevent exposure in the event of a data breach.
• Regular Security Audits: We conduct periodic security reviews and vulnerability assessments to identify and remediate potential risks.
• Firewall and Intrusion Detection: Our systems are protected by firewalls and intrusion detection technologies to monitor for suspicious activity.

7.2 Limitations

While we take commercially reasonable steps to protect your personal information, no method of transmission over the internet or electronic storage system is one hundred percent secure. We cannot guarantee absolute security of your data. In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law, including applicable state data breach notification laws.

8. Your Privacy Rights

Depending on your state of residence within the United States, you may have the following rights regarding your personal information. We honor these rights in accordance with applicable law, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and other applicable state privacy laws.

8.1 Right to Know and Access

You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the purposes for which it is used, and the categories of third parties with whom we share it.

8.2 Right to Correction

You have the right to request that we correct inaccurate personal information we hold about you. We will take reasonable steps to verify and update the information as requested.

8.3 Right to Deletion

You have the right to request that we delete your personal information, subject to certain exceptions. We may retain information where required by law, necessary to fulfill a transaction, or for legitimate purposes such as fraud prevention and security.

8.4 Right to Opt Out of Sale or Sharing

Under the CCPA/CPRA, California residents have the right to opt out of the "sale" or "sharing" of their personal information. We do not sell personal information for monetary value. However, if our use of advertising technologies constitutes "sharing" under California law, you may exercise this right by contacting us at [email protected] or by using the opt-out mechanism provided on our website.

8.5 Right to Limit Use of Sensitive Personal Information

Under the CPRA, California residents may have the right to limit the use and disclosure of sensitive personal information (such as precise geolocation data) to only that which is necessary to provide the requested service.

8.6 Right to Data Portability

Where technically feasible, you may request a copy of your personal information in a structured, commonly used, and machine-readable format.

8.7 Right to Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights. This means we will not deny you services, charge different prices, provide a lower quality of service, or suggest that any such outcome will occur as a result of exercising your rights.

8.8 How to Submit a Privacy Rights Request

To exercise any of the above rights, please contact us by email at [email protected] with the subject line "Privacy Rights Request." Please include your full name, email address associated with your account, and a clear description of the right you wish to exercise. We may need to verify your identity before processing your request. We will respond within forty-five (45) days of receipt, and may extend this period by an additional forty-five (45) days where necessary, with prior notice.

You may also authorize an agent to make a request on your behalf, provided the agent can demonstrate a lawful basis for acting on your behalf.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. Below is a brief overview of how we use these technologies.

9.1 What Are Cookies?

Cookies are small text files stored on your device by your web browser when you visit a website. They enable the website to recognize your device on subsequent visits and remember information such as login status, shopping cart contents, and browsing preferences.

9.2 Types of Cookies We Use

9.3 Managing Cookie Preferences

You can manage or disable cookies through your browser settings at any time. Most web browsers allow you to refuse or delete cookies. However, disabling certain cookies may affect the functionality of our website and your ability to place orders or access certain features. For more detailed information about how we use cookies and how to manage your preferences, please refer to our full Cookie Policy available on our website.

10. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements. The following general retention guidelines apply:

Upon expiration of the applicable retention period, we will securely delete, destroy, or anonymize your personal information in accordance with our internal data governance procedures.

11. Children's Privacy

Green Lantern Pizza's services are directed at adults and are not intended for use by minors. In compliance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under the age of thirteen (13). If we become aware that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete such information from our systems.

Additionally, as a matter of company policy, users under the age of 18 are not permitted to create accounts, place orders, or submit personal information through our website without the explicit supervision of a parent or legal guardian. If you are a parent or guardian and believe your minor child has submitted personal information to us, please contact us immediately at [email protected] and we will promptly investigate and address the matter.

12. International Data Transfers

Green Lantern Pizza is a United States-based business, and your personal information is primarily collected, stored, and processed within the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States, where privacy laws may differ from those in your home country.

By using our website and services, you consent to the transfer of your personal information to the United States. We take appropriate steps to ensure that any international transfers of data are conducted in accordance with applicable legal requirements, including implementing appropriate contractual safeguards where required.

If you have questions about how your data is handled in connection with international transfers, please contact us at [email protected].

13. California Privacy Rights — CCPA/CPRA

If you are a resident of the State of California, you are entitled to specific privacy rights under the California Consumer Privacy Act of 2018 (CCPA) as amended by the California Privacy Rights Act of 2020 (CPRA), which became fully effective on January 1, 2023.

13.1 Categories of Personal Information Collected in the Past 12 Months

• Identifiers (name, email address, IP address, phone number)
• Commercial information (order history, purchasing preferences)
• Internet or other electronic network activity information (browsing and interaction data)
• Geolocation data (delivery address and approximate location)
• Inferences drawn from personal information (preferences and interests)
• Communications and customer support records

13.2 Business or Commercial Purposes for Collection

We collect this information for the purposes of service delivery, order fulfillment, fraud prevention, legal compliance, customer support, marketing, and analytics, as described in detail in Section 4 of this policy.

13.3 "Do Not Sell or Share My Personal Information"

California residents have the right to opt out of the sale or sharing of their personal information. To submit an opt-out request, please email us at [email protected] with the subject line "Do Not Sell or Share My Information."

13.4 Shine the Light Law

Under California Civil Code Section 1798.83, California residents may request information about our disclosure of personal information to third parties for direct marketing purposes. To make such a request, please contact us at [email protected].

14. Federal Consumer Protection

Our privacy practices are also governed by the Federal Trade Commission Act (FTC Act), which prohibits unfair or deceptive acts or practices in commerce. We are committed to maintaining fair information practices and honoring all representations made in this Privacy Policy. Any material change to our privacy practices will be communicated to users as required by the FTC's guidance on privacy representations.

15. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, or applications that are not operated or controlled by Green Lantern Pizza. These links are provided for your convenience only. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party site or service. We strongly encourage you to review the privacy policies of any third-party websites you visit.

The presence of a link to a third-party website on our website does not constitute an endorsement, sponsorship, or recommendation by Green Lantern Pizza of that website, its content, or its privacy practices.

16. How to File a Privacy Complaint

If you believe that your privacy rights have been violated or that we have not handled your personal information in accordance with this Privacy Policy or applicable law, we encourage you to contact us first so that we can attempt to resolve the matter.

16.1 Contact Us Directly

Please submit your complaint or concern in writing to: [email protected]. Include a detailed description of your concern and your preferred contact information. We will acknowledge receipt of your complaint and work to address it within forty-five (45) days.

16.2 File a Complaint with a Regulatory Authority

If you are a California resident and we have not resolved your complaint to your satisfaction, you may file a complaint with:

You may also contact the Federal Trade Commission (FTC), which enforces federal privacy and consumer protection laws:

Residents of other states may also have the right to file complaints with their respective state Attorney General's office or consumer protection agency regarding data privacy concerns.

17. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make material changes to this policy, we will notify you by posting the revised policy on our website with an updated "Last Updated" date at the top of the page. Where required by applicable law or where we deem appropriate, we will notify you of material changes by email or by a prominent notice on our website.

Your continued use of our website and services after the effective date of any modifications to this Privacy Policy will constitute your acknowledgment of the changes and your consent to be bound by the updated policy. If you do not agree with any changes, please discontinue use of our website and contact us to delete your account and personal data.

18. Contact Information for Privacy Inquiries

For all privacy-related inquiries, data subject access requests, opt-out requests, or general questions about this Privacy Policy, please contact us using the information below. We are committed to addressing your concerns promptly and transparently.